OkeBet 5 Privacy Policy

1 Introduction

OkeBet 5 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on our online gaming platform at okebet-5.com. This Privacy Policy ("Policy") describes how OkeBet 5 collects, uses, stores, shares, and protects your personal information in connection with your use of our website, mobile application, and related services.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering on OkeBet 5 or continuing to use our platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together govern your use of OkeBet 5.

2 Personal Data We Collect

OkeBet 5 collects only the personal data necessary to provide our services, verify player identity, process financial transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we may collect include:

We do not intentionally collect sensitive personal data beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as a copy of a government-issued ID), it is handled with the highest level of security and access controls.

3 How We Collect Your Data

OkeBet 5 collects personal data through the following means:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, or contacting our support team.
• Automated collection: Technical and usage data collected automatically when you access or use the OkeBet 5 platform, including through cookies, web beacons, and similar tracking technologies.
• Third-party sources: Information received from payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), identity verification providers, and fraud prevention services, where necessary to verify your identity or process transactions.
• Publicly available sources: In limited circumstances, we may verify information against publicly available records to comply with our legal obligations under Philippine law.

We will always inform you at the point of collection if providing certain personal data is mandatory or optional, and the consequences of not providing it where it is required.

4 How We Use Your Personal Data

OkeBet 5 uses the personal data we collect for the following purposes:

• Account management: To create, maintain, and administer your OkeBet 5 player account, including verifying your identity and age (21+ requirement) at registration and on an ongoing basis.
• Service delivery: To provide access to our games, sports betting markets, promotions, and all other features of the OkeBet 5 platform.
• Financial transactions: To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method, and to maintain accurate financial records.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other illegal conduct.
• Regulatory compliance: To meet our obligations under Philippine gaming regulations, the Data Privacy Act of 2012, anti-money laundering laws, and any other applicable legislation.
• Responsible gaming: To monitor gaming behaviour, enforce player-set limits, and identify players who may be at risk of gambling-related harm.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing communications: To send you promotional offers, bonuses, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of OkeBet 5.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

5 Legal Basis for Processing

OkeBet 5 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual necessity: Where processing is necessary to perform our contract with you — that is, to provide the OkeBet 5 gaming services you have registered to use.
• Legal obligation: Where processing is required to comply with a legal or regulatory obligation applicable to OkeBet 5, including obligations under Philippine gaming regulations and anti-money laundering laws.
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to the withdrawal.

6 Data Sharing and Disclosure

OkeBet 5 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to facilitate deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and satisfy our 21+ age requirement.
• Fraud prevention and security services: Providers of fraud detection, risk management, and cybersecurity services that help us protect the platform and our players.
• IT and hosting providers: Cloud infrastructure and technology service providers who host and maintain the OkeBet 5 platform under strict data processing agreements.
• Regulatory and law enforcement authorities: Philippine government agencies, including PAGCOR and the Anti-Money Laundering Council (AMLC), where we are legally required to disclose information.
• Professional advisers: Lawyers, auditors, and other professional advisers where necessary for legal, compliance, or financial purposes.

All third parties with whom we share personal data are required to handle that data in accordance with applicable Philippine data protection laws and our contractual requirements. We do not permit third-party service providers to use your personal data for their own purposes.

In the event of a merger, acquisition, or sale of all or part of OkeBet 5's business, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.

7 Cookies and Tracking Technologies

OkeBet 5 uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly necessary cookies: Essential for the operation of the OkeBet 5 platform, including maintaining your login session and enabling core functionality. These cannot be disabled.
• Performance and analytics cookies: Used to collect anonymised information about how players use OkeBet 5, helping us identify areas for improvement and optimise platform performance.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalised experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the OkeBet 5 platform. Strictly necessary and security cookies cannot be disabled as they are essential to the safe operation of our services.

We do not use cookies to serve third-party advertising on the OkeBet 5 platform.

8 Data Retention

OkeBet 5 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Our general retention periods are as follows:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering regulations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable financial regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure.
• Customer support communications: Retained for up to three (3) years from the date of the communication, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for as long as you remain a registered player and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, OkeBet 5 will securely delete or anonymise it in accordance with our data disposal procedures. Anonymised data that can no longer be linked to an individual may be retained indefinitely for analytical purposes.

9 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by OkeBet 5:

• Right to be informed: The right to be told how your personal data is being collected and used, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data OkeBet 5 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another service provider where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 13 of this Policy. We will respond to all verified requests within thirty (30) calendar days. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

We may need to verify your identity before processing your request to ensure that personal data is not disclosed to an unauthorised person.

10 Data Security

OkeBet 5 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing of our platform infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Continuous monitoring of our systems for suspicious activity and potential security incidents.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, OkeBet 5 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.

While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your OkeBet 5 account credentials confidential and for ensuring that your own devices and network connections are secure.

11 Children's Privacy

OkeBet 5 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on OkeBet 5, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of parental control tools available on devices and internet service providers.

12 Updates to This Privacy Policy

OkeBet 5 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is indicated at the top of this document.

Where changes to this Policy are material, we will notify registered players via email or a prominent notice on the OkeBet 5 platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of OkeBet 5 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and may request account closure by contacting our support team.

13 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way OkeBet 5 handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach our Data Protection Officer through the live chat feature on the OkeBet 5 platform, or by writing to us at the following email address:

Privacy enquiries (plain text — not a link): privacy@okebet-5.com

Please include your registered account username, a clear description of your request or concern, and any relevant details to help us assist you efficiently. We aim to acknowledge all written privacy enquiries within 72 hours and to provide a full response within 30 calendar days.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.